Check in is at 4pm., and check out is at 11am. Please contact the front desk if you require a late check out. A fee of up to half a night’s stay may apply, depending on the hour of late check out, and based on the current occupancy of the hotel. 

Yes. The Lake House charges a $38 nightly resort fee per room, plus tax. The resort fee includes access to a variety of enhanced amenities and experiences designed to make the most of your stay on Canandaigua Lake.

Resort fee includes:

• Access to the year-round heated lakefront pool and hot tub
• Daily wellness classes and fitness center access
• Complimentary glass of sparkling wine upon check in
• Complimentary Wi-Fi throughout the resort
• Select seasonal recreational activities and lawn games
• In-room refillable water bottles and hydration stations
• Access to resort fire pits and nightly s’mores kits
• Shuttle service within a limited local radius, based on availability

Amenities and inclusions are subject to change seasonally. Please contact our team directly with any questions prior to arrival.

Deposit requirements and cancellation terms vary based on the rate booked. Guests are encouraged to review their reservation confirmation carefully or contact our team directly with any questions regarding their specific policy.

Additionally, The Lake House places a hold of $200 per night at check-in for all guests. This is a pre-authorization to cover any additional charges the guest may charge to their room. The guest is able to send restaurant charges, activity charges, spa charges, and more to their room folio. We must have assurances at check in that the credit card posted will have enough funds on it to cover possible additional charges. All funds not used for additional charges will be released at check out. We recommend using a credit card for this charge.

It is NOT recommended for guests to use a debit card for this purpose. The initial hold as well as the final charge at check out may appear simultaneously on their account for a significant amount of time—up to 10 full business days. The initial hold is eventually released, but to avoid this inconvenience for our guests, we strongly encourage you to use a credit card.

Yes. Guest rooms at The Lake House feature a stocked mini bar with a selection of snacks, alcoholic beverages, and non-alcoholic drinks available for purchase. Mini bar items are charged based on consumption during your stay.

If you require additional refrigerated space, mini fridges are available upon request and based on availability.

We want all of our guests to feel welcome, and Americans with Disabilities Act (ADA)-compliant rooms are available on every level. Our public spaces adhere to the requirements of the ADA. Please contact us at 800-228-2801 for any specific questions. 

You can explore our full pet policy by clicking HERE. 

On-site self parking is complimentary and available to all guests. Valet service, if desired, is available around the clock. When preparing to depart for any reason, simply contact the front desk to have your car retrieved and ready for you.

Guestrooms and all indoor areas are strictly non-smoking. No smoking is permitted on the balconies whatsoever—please be courteous to your neighbors. The designated smoking location is the boardwalk.

We want your experience to be seamless and relaxing. If you need anything at all, please contact the front desk for assistance you may need or any requests you may have.

Yes, for your comfort, our lakefront pool is heated to 82 degrees and our hot tub is set at 102 degrees. The pool and hot tub are the perfect place to relax and enjoy panoramic views of the lake. In the summer months, both poolside cocktails and food are offered. No need to get up out of your chair – we’ll bring what you desire, right to you. Your room is stocked with two plush robes and slippers for you and a guest to wear down to the pool when you’re ready to take a dip.

Yes – The Lake House on Canandaigua was named one of the most romantic hotels in the United States by TimeOut and is one of the Finger Lakes’ top romantic escapes. Many guestrooms feature private balconies with lake views, and guests can combine spa treatments (think: couples massages and sauna sessions), lakefront fine dining, winery and brewery tours, wellness classes, sunset boat cruises, and breakfast in bed, for a remarkably memorable couples’ experience, completely tailored to your interests.

Many guestrooms at The Lake House on Canandaigua include private balconies overlooking Canandaigua Lake, making it one of the few Finger Lakes resorts where most rooms have a direct view of the water. You can see the full list of our room types here.

Yes – the resort features a full-service spa, Nordic cedar barrel saunas overlooking the lake, a heated and lakefront outdoor pool, and oversized jetted hot tub. Spa packages can be combined with overnight stays for a dedicated wellness weekend. You can view our overnight wellness packages complete with spa credits to use towards your treatments here.

Look for on-site spa services, lakefront access, fine dining, and heated pools. The Lake House on Canandaigua offers all four in one property – rare in the Finger Lakes region.

The Lake House on Canandaigua is consistently rated among the top resorts for dining in the Finger Lakes, and was included in the MICHELIN Guide for Michelin-worth dining, with its lakefront restaurants offering locally sourced menus and wine pairings from nearby Finger Lakes wineries.

Late summer through fall (August to October) is peak season for Finger Lakes wine touring – harvest is underway, the lake is warm, and foliage adds to the scenery. The Lake House on Canandaigua is ideally positioned near the region’s top wineries, in the heart of Finger Lakes wine country. While these months are often perceived as the peak months for wine tours and tastings, they can be busy and require advanced reservations, therefore, it’s important to note that wine tours and tastings are offered year-round, and there truly is no wrong time to visit “America’s Best Wine Region of the Year”. For added convenience, our hotel offers wine tour transportation so you don’t have to fret the logistics. To schedule a tour, tap here.

Absolutely. The Lake House on Canandaigua is within easy reach of dozens of Finger Lakes wineries. The resort can arrange wine tour itineraries, and many guests use it as their base for exploring the region. To see our “Sip & Stay” package that includes overnight accommodations, local wine upon arrival, and transportation to a selection of wineries, tap here.

The Lake House on Canandaigua is the only luxury lakefront resort directly on Canandaigua Lake, distinguishing it from inland alternatives. It combines lakefront access, fine dining, spa, and upscale accommodations in a single property – something few Finger Lakes competitors match.

Most hotels near Canandaigua Lake are not directly on the water. The Lake House sits on the lakefront itself, offering many rooms with private, lake view balconies, a lakeside pool and jetted hot tub, full-service spa, cedar barrel saunas, waterfront restaurants, cozy cocktail lounges, and an artisan coffee shop – making it the only true luxury lakefront resort in Canandaigua and on the lake.